I. instructions for ordering.
Dear users, how do you do?
Welcome the products ordered by Zhejiang Zhonglu Electric Power equipment Technology Co., Ltd., we will supply you with preferential price, high quality products and perfect service.
Please pay attention to the following points when placing an order:
1. When placing an order, please indicate the model, specification, quantity and packing requirements of the product, as well as detailed information such as the consignee, address, contact telephone number and billing information of the unit.
2. If the user has any special requirements, please consult with our company and sign the agreement before further ordering.
3. The product pictures and technical parameters on the website are only for users' reference when ordering. When ordering, you are required to provide detailed technical parameters and confirmation according to your actual situation.
4. Our company adopts the principle of payment to delivery, if the old customers of long-term customers can be under-pressed by a certain proportion according to the annual output, and the shipping fee will be borne by our company (general freight), such as air transport, etc., by the user, and the product loss and damage caused in transit shall be borne by our company.
Second, delivery instructions.
1. The delivery time on Sundays and statutory holidays will be postponed sequentially. If you need to deliver the goods during the holidays, please specify in the order notes.
2. Where the freight vehicles cannot pass through the area and the delivery point, or if the freight vehicles cannot be parked in this area, please choose the address of the delivery place in the city.
3. If there are products in stock, the goods will be delivered within 8 hours; if there are no products in stock, the delivery time will be fixed according to the production cycle of specific products, the delivery time for conventional products is three to four days, and the delivery date for special products will be negotiated with users.
III. After-sales service.
1. Quality commitment:
We solemnly promise that:
Our company is responsible for the quality of Ningtong brand transformer products produced and sold. Our transformer products are brand-new products, which will be unconditionally replaced and maintained within a year due to quality problems.
Our transformers have their own independent research and development and production and testing institutions.
All products are subject to full inspection, and each product inspection report is generated automatically, and each data and report can be preserved for 5 years to ensure that the factory qualified rate reaches 100%.
Each product has an independent ID card, and the product is traceable.
In strict accordance with the quality management system of ISO9001:2015 transformer design and production and ISO14001:2015 environmental management system, the company organizes raw material procurement, testing, production process control, sales service, all products have passed the quality inspection and testing, users can rest assured to use.
I hereby promise!
2. If you have any questions about the transformer, please feel free to contact our staff and reply within 2 hours after receiving the message.
Global coverage
Zhonglu has a strong marketing network composed of numerous distributors and distributors, which gives us a high market coverage.
This enables us to shorten the delivery cycle and respond to services quickly, providing customers with comprehensive and professional products and technical services at any time.